Alia Haskouri – Elevating Service Standards Globally

Alia Haskouri, a seasoned professional boasting over a decade of expertise in the UAE, skillfully navigates the intricacies of market dynamics. Serving as the Director – Head of the UAE at JTC, Alia has been instrumental in the elevation and strategic shaping of the organization to its current prominence. Her career journey serves as a testament to her unwavering commitment to innovation, adeptness in adapting to challenges, and a steadfast focus on client-centricity.

In this enlightening interview, Alia Haskouri provides valuable insights into strategies for retaining top talent, fostering innovation within the organization, and effectively addressing challenges in the ever-evolving professional landscape to maintain a competitive edge. The discussion explores pivotal moments that reshaped Alia’s career trajectory and sheds light on the essential qualities aspiring professionals should cultivate when embarking on this journey. 

Alia Haskouri also offers a glimpse into JTC’s market positioning, emphasizing the organization’s commitment to client service excellence, innovative approaches, and the facilitation of international mobility for employees across its global offices. Join us as we delve into Alia’s journey and aspirations, guiding the path toward unparalleled excellence.

A complete journey about the company? 

During my tenure pursuing a law degree at Edinburgh University, I served as an assistant to a Legal Director and Co-Owner of an Investment Company. It was in this role that I was first exposed to the significance of Corporate Governance and Company Secretarial work. The challenges and diverse responsibilities inherent in the position resonated with me, ultimately influencing my decision to embark on a career within the realm of global professional services.

How do you incorporate creative ideas to differentiate yourself?

Nigel Le Quesne, serving as the Chief Executive Officer, stands as the central figure driving the evolution of the JTC Group for the past three decades. Under his visionary leadership, the company achieved a significant milestone by securing a main market listing on the London Stock Exchange in March 2018.

The impact of Nigel’s leadership is distinctly visible in the organizational culture of JTC Group, where innovation is not just embraced but deeply ingrained. This commitment to innovation materialized in 2021 with the establishment of the ADGM Branch of JTC UAE. This strategic move exemplifies JTC Group’s unwavering dedication to continued expansion and steadfast commitment to the region.

Nigel Le Quesne’s influential role as CEO has not only steered the company towards remarkable achievements but has also cultivated a culture of forward-thinking and adaptability, positioning JTC Group as a dynamic and progressive player in the industry.

What strategies do you have in mind to inspire your team? 

Empowering our employees to thrive and advance in their roles is a fundamental aspect of our approach. In the current year, we proudly recognized the achievements of two team members in the UAE through well-deserved promotions.

Furthermore, JTC takes pride in its outstanding Gateway Programme, facilitating seamless international transfers among our global offices. This initiative has witnessed successful transitions of colleagues from both Guernsey and Mauritius to the UAE, exemplifying our commitment to fostering a dynamic and globally integrated workforce. This program not only enhances professional growth but also enriches the diversity and expertise within our team.

What traits contribute to success as a leader in your industry?

Mentorship and networking have played pivotal roles in shaping my professional journey. Working alongside exceptional business leaders, I have been afforded opportunities to tackle new challenges and have consistently received unwavering support for my personal and professional growth. 

Over the span of a decade, I have cultivated meaningful relationships with clients and business partners, many of whom I initially connected with at networking events during my formative years in the region. These experiences not only underscore the significance of mentorship and networking in my career but also highlight the enduring value of fostering connections and collaborative partnerships throughout my professional endeavors.

What motivates you to persevere through difficult times?

Empowering our employees to thrive and advance in their roles is a fundamental aspect of our approach. In the current year, we proudly recognized the achievements of two team members in the UAE through well-deserved promotions.

Furthermore, JTC takes pride in its outstanding Gateway Programme, facilitating seamless international transfers among our global offices. This initiative has witnessed successful transitions of colleagues from both Guernsey and Mauritius to the UAE, exemplifying our commitment to fostering a dynamic and globally integrated workforce. This program not only enhances professional growth but also enriches the diversity and expertise within our team.

Message to your customers and viewers

Adopt a perspective focused on the long term. The core lesson I’ve learned is that investing in oneself is paramount. Prioritize your well-being, and success in business will organically follow when you consistently present the best version of yourself in all endeavors.

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