Startups and businesses can thrive nowadays if they get the appropriate guide at the beginning of their business journey. While looking around for professionals who provide guidance for businesses, we came across Creative Zone. This is a business formation consulting company that assists an overload of budding entrepreneurs and SMEs. Here we talking about Mr. Lorenzo Jooris, the Chief Executive Officer of Creative Zone.
Mr. Lorenzo is a committed entrepreneur and has assisted many aspiring businesses to open their corporations in the United Arab Emirates through Creative Zone. Lorenzo has over twenty years of experience, in business advisory, sales, corporate leadership, and management in the Middle East, Asia, Africa, and Latin America.
Through Creative Zone, Mr. Lorenzo set the target to facilitate the business formation processes for business people and businesses. He is a team-focused individual, and together with the whole staff, they are helping clients with their useful business formation consulting services. The firm also has social media existence on Instagram, Twitter, Facebook, and LinkedIn.
Explain the background of you and your company
I performed in communications and advertising prior to joining the Creative Zone as the Chief Executive Officer three years ago. Creative Zone is a leading business formatting consulting firm that works as a one-stop shop for business formation. This was formed twelve years ago, wishing to enhance the business formation ecosystem and ease the beginning and running of a business in the United Arab Emirates.
Creative Zone has to date, helped over 46,000 entrepreneurs in commencing their businesses and corporations and assisted them with post-formation needs like bank account opening, giving tax consulting services, Marketing & media needs, corporate guard, and co-working offices, to name only a few. In addition, Creative Zone has an ample partner rapport that gives our customers a host of other services at an affordable cost.
What are your goals?
Our target is to increase our effects to promote smooth and simplify the business formation course for business people, therefore, they can pay attention to forming and rising their corporations. For example, our currently presented ERP system permits clients to follow their applications in actual time.
They already are aware of these moves, timelines, and papers needed for the stated business registration and can make the payment directly via the digital wallet. The whole system just takes some hours and makes capable better clarity with our customers.
What do you think is the biggest strength of yourself and your company right now?
We are the major runners in the business formation industry for more than 11 years, have a great understanding of the domestic systems, and experience a robust rapport with government officials and free zones. Giving outstanding client service is something we are very proud of; Creative Zone client’s rapport management has been formed concerning each stage of a client’s journey with us, right from the point when they possess their first positive meeting with our business formation consultants.
Each customer is allocated a committed account manager who is available to resolve their queries personally. We utilize solutions from ZOHO Desk, CTI Instagram, sustain contact center solution, CSAT survey automation, renewal reminders automation, and SMS gateway integration with ERP systems to increase clients’ journey at each move of the manner.
The CRM staff is trained to resolve the issues prior to increase and make the clients’ experience smooth. besides utilizing client care solutions, our staff writes privately to those customers whose problems cannot be solved through all the abovementioned solutions.
How did you get to where you are today?
Like all successful corporations, this has taken a significant duration, hard work, and grit to be where the corporation is today. This was by its two partners with the exclusive set the target of helping people in obtaining their business licenses. After 11 years and 150 workers later, Creative Zone developed into an integrated unit whose business scheme was devised many times to turn the firm into a compressed group that gives thorough customer solutions in a business setup. We did this through years of experience and customer feedback.
Why did you start this company?
To direct the corporation as a CEO is an honor. I had heard several good things about the performance that the corporation was doing and the A-list customers they were servicing. So, when the possibility introduced itself, this was a no-brainer. Today I feel very confident about myself and the corporation’s development.
What are the biggest challenges you have to overcome?
Like several corporations, the pandemic brought us so much anticipation. When businesses were closing, the possibility of starting a new firm looked down, but the country’s business ecosystem is very stronger than we thought. After so many extemporizations and enhancements of our functions, we handled to overcome the difficulties and, in fact, registered development.
Tell us about a project that forced you to be innovative and creative
In 2020, we started UAE’s first women-centered acceleration and mentoring program, which she leads. Women spreadhead startups get much little funding and training possibilities than men, and we wanted to fill that gap via the program. We selected 100 female-spreadhead startups and gave them weeklong training and workshops that will furnish them to start and grow in business.
What are the company’s strategies, and how do they stand different from your competitors?
Our strategy is easy – to outdo ourselves regarding giving our clients. It is how we have placed ourselves as the best performing company formation consulting firm in the Middle East, which is reliable by a lot of people. Along with automating our procedures for comfortable of our customers, we make equal efforts to form human links and rapport with them.
How do you envision the company changing in two years, and how will you lead the change?
We plan to increase our efforts toward our Saudi Arabia and Qatar functions. And recently, we are performing to absorb a prevailing stake in the market. And I look to do it by enhancing invention, forming, and hardening client loyalty, utilizing skilled, committed employees, and delivering effective cost products and services productively.
The views published in this article are those of the author and have been written through research and this article is subject to copyright laws. Any copying, reproducing, or publishing any matter subject to this article without the original author’s consent would be liable to persecution under the laws of the land.